Privacy Policy


I. Introduction

This Privacy Notice (the “Notice”) has been updated to be consistent with the EU General Data Protection Regulation 2016/679 (hereinafter the “GDPR”) and applies to the processing of personal data controlled by Hybrigenics Services SAS (collectively, “Hybrigenics Services”, “we”, “our”, or “us”). Please read it to learn about how and why we collect, use, share, and protect your personal data.


For the purpose of data protection legislation in force, the data controller is Hybrigenics Services located at 1 rue Pierre Fontaine, 91000 Evry, France.

Feel free to contact us using the contact details as mentioned in section XIII if you have any questions.


II. Who We Are

Hybrigenics Services is a provider of technical and scientific services for the academic research institutes and life science industries. Our corporate headquarters are located in Evry, France. 


III. What Personal Data We Collect

Information You Give Us

We may receive the following categories of personal data from you:

  • Your contact or business contact information (such as your name, professional email, address, and job role);
  • Sales information (such as order and offer history);
  • Tradeshow related information;
  • Your research or business activity
  • Your contact preferences;
  • Your correspondence with us, and
  • In some cases, the payment information of your work place

Please find more information about the purposes for which we may process your personal data in Section IV.


Automatically Collected Information

We may also automatically collect certain types of information whenever you interact with us on our websites and through e-mails that we send to you (e.g., a receipt of confirmation or whether you clicked on the link to our website).


The information we collect may include information derived from web server logs (a log file of activities performed that is created and maintained by a server), Internet Protocol (“IP”) addresses, information collected via cookies and web beacons (for example data that is generated by the functionalities you use on our website, pages you visited on our website (URLs requested), your click and surf behavior, and the length of your session).

Please find more information about how we may collect personal data via cookies and web beacons in Section IX.


IV. How We Use Your Personal Data

Hybrigenics Services processes the categories of personal data set out in Section III for various purposes. The overview below sets out these purposes, together with the categories of personal data that are processed for each purpose and the legal bases upon which we process personal data for that purpose.

See below more detailed information about the purposes:

  • When you interact with Hybrigenics Services

If you get in touch with us, for example via the contact form on our website or through other Hybrigenics Services media, we will use your personal data in order to reply to and answer your questions and requests.
For this purpose, we process your contact or business contact information, sales information, tradeshow related information, and in some cases, your payment information and other personal data that you shared in your correspondence with us or are necessary to answer your question. 
We process this data on the basis of our legitimate interest to be able to handle your questions and requests.

  • For the development and improvement of products, services, and website

We process your personal data in order to assess, analyze, and improve our products, services, and websites. 

This means that we can monitor user patterns and preferences; for example, analyze how often you read our newsletters or how often you visit our website and which pages you click on. We also collect data in our web server logs for monitoring system performance, for information security purposes, and for troubleshooting purposes. 
For this purpose, we process automatically collected information as explained in Section III. 
We process this data on the basis of our legitimate interest in order to ensure that we constantly develop and improve our products, services, and website. Where required, we will ask your consent for such processing.

  • To provide you products and services and to administer our relationship

When you choose to buy our products, or use our services, we will process the personal data you submit in order to deliver and administer our products and/or services. When you work with us as a supplier or business partner, we may process your personal data for administrative purposes, such as sending invoices. We may use your personal data for customer relationship or account management, or to help with sales and customer service
For this purpose, we process your contact or business contact information, sales information, and in some cases payment information.
We process this data for the performance of our contract with you and on the basis of our legitimate interest to administer and maintain the relationship you have with us.

  • For marketing and events

We may also process your personal data for marketing purposes or for events. In such cases, we will process personal data for direct marketing communications, business development, lead generation, event management, market research or surveys and for education, training and continuing education, or accreditation.
For this purpose, we process your contact or business contact information, contact preferences, sales information, tradeshow related information, and correspondence with us. 
We process this data on the basis of our legitimate interest in order to conduct sales, marketing, and event-related activities. Where required, we will, before sending you any direct marketing communications, ask for your consent. 


V. Retention

Personal data are kept in compliance with legal and tax provisions for a duration that shall not exceed that which is necessary for the purposes data were collected and processed for. Therefore, Hybrigenics Services retains your personal data only for as long as strictly necessary for the purposes previously mentioned or to satisfy legal requirements.


We have set retention periods for personal data in line with our internal data retention policy according with criteria such the nature of the personal data, its perceived accuracy and our legal obligations.


VI. Your Choices and Rights

You have a number of rights, subject to certain conditions and exceptions. These rights include:

  • The right to an overview or copy of your personal data processed by us;
  • The right to require us to correct any mistakes in your personal data which we hold;
  • The right to erasure of personal data;
  • The right to restrict our processing of your personal data in certain circumstances;
  • The right to object at any time to processing of your personal data, including for the purposes of profiling and direct marketing; and
  • The right to revoke given consent, where we process your personal data based on your consent (without affecting the lawfulness of processing based on consent before revocation).

If you have opted in for particular services or communications, such as our newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication.


VII. Our obligations towards Third – Parties

We may share personal data about you with third parties, such as business partners, service providers, and/or vendors who help us execute our business.


When third parties are given access to your personal data in line with the above, we take required contractual and organizational measures to ensure that your personal data are processed only to the extent that such processing is legitimate and necessary. We will take reasonable steps to ensure that third parties will only process your personal data in accordance with those measures and applicable law.


VII. Storage and Data Transfers

If your personal data are stored and are transferred outside the EEA, to a third party in a country that does not provide an adequate level of protection for personal data, we will take suitable steps to ensure that your personal data is treated just as safety and securely as it would be under the GDPR.
We do not sell or otherwise transfer personal data you provide to us to any third party for their own direct use.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


IX . Links to Other Websites

Our websites may contain links to third party websites that may offer useful information to our visitors. Please be aware that this Notice does not apply to processing of personal data by those third-party websites. Therefore, Hybrigenics Services cannot held responsible for these third-party websites’ processing of your personal data. We recommend communicating with such parties directly for information on their respective privacy notice.


X. Cookie Notice

What are cookies and similar techniques?

Cookies are small text files containing small amounts of information which are downloaded to (or read off of) your device when you visit a website through, for example, the browser of your computer, tablet, or smartphone. This small text file enables data (potentially including personal data) to be stored. These (personal) data allow for you to be identified when you visit our website at a later moment in time. 
JavaScripts and web beacons are examples of similar techniques that, in combination with cookies, enable a system to collect information (JavaScripts), store this information in small and simple text files (cookies), and subsequently transmit them (web beacons). 
All of these techniques are further collectively referred to as “cookies and similar techniques” or “cookies”.  


What do we do with cookies?

We use cookies and similar techniques to process personal data for various purposes. Whenever you provide consent, cookies and similar techniques are used to, among other things, show relevant information about topics of interest to you, to carry out campaign analysis, and to approach target audiences.  

We also use cookies for functional or essential technical purposes and purely analytical purposes that have a very limited impact on your privacy. For these cookies, consent is not required as they have little to no privacy implications. For example, we use web beacons to help analyze the effectiveness of websites by measuring the number of visitors to a site or how many visitors clicked on key elements of a site.
We take privacy seriously and will only store the information collected via cookies (which may contain personal data) for as long as necessary for the purposes for which the cookies are used.


What types of cookies do we use?

Our website uses different types of cookies. More information is provided below.

  • Functional cookies

A number of these cookies are essential to ensure the proper technical functioning of the website. Other functional cookies are used to provide website functionality such as the possibility to save preference settings and to facilitate logging on our website. Further, such cookies can remember your searches and your previously viewed web pages.

  • Analytical cookies

We use analytical cookies and similar tools to analyze how visitors use our website. We use such a service among others to enhance the user-friendliness of the website. We use cookies to collect information about the use of our website.

  • Advertisements or tracking cookies

With your consent, we use various (third party) cookies for promotional ends. The personal data collected by these cookies are analyzed and used for the development of campaigns and target audiences to target them with the most relevant information and personalized communications on the website. These cookies and similar technologies are often placed by third parties. Your browsing behavior may be followed over multiple websites by these third parties. We only receive information from these third parties about your visit to our website. The parties controlling those tracking cookies are authorized to transmit this data in a secured manner to third parties. The (personal) data that the tracking cookies collect and use require an appropriate privacy statement by the third party controller. We have no influence over these cookies and the use of these cookies by those third parties. Therefore, we are not responsible in this regard.


How can you disable or delete cookies?

When you activate or disable cookies on your first visit to our website, you can always undo those actions by changing your browser settings. Whether you want to disable the cookies, receive a notification at the same moment when a cookie is placed on your device, or want to delete all stored cookies on your device, these changes can be implemented through your browser settings (often found under “Help” or “Internet options”).

How can you block cookies?

By changing your browser settings, you can set your browser preferences in order to not accept any cookies (from our website). If your browser does not accept cookies from our website, access to certain website functionalities can be denied and/or the use of all website functionalities as a whole can be limited. 

Please understand that if you decide not to submit any personal data and/or object to or block the automatic collection of any personal data (e.g. cookies), our website and services may not work correctly.


XI. Notification of Changes to this Notice

This Notice may be amended from time to time. The most up-to-date Notice is published on our website. If there are substantial changes made to this Notice, we will provide clear communication of those changes on our website.

This Notice was last updated on April 27, 2022.


XII. Questions or Complaints

Should you have any question about this Notice or about the way your personal data are processed by Hybrigenics Services, or if you have a request or complaint, please use the contact details below to contact us.

Should your request or complaint not be handled accordingly by us, you have the right to lodge a complaint with your local data protection authority. Please contact your local data protection authority through the contact details on their website. In France, the local data protection authority is the “Commission Nationale de l’informatique et des libertés” (CNIL):

3 place de Fontenoy - TSA 80715 75334
Paris Cedex 07
telephone: +


XIII. Contact Details

Marketing Team
Hybrigenics Services
1, rue Pierre Fontaine
91000 Evry
Telephone: +33 1 75 66 20 54